Frequently Asked Questions
Your guide to shopping with NISHORAMA
What is the standard delivery timeframe for my order?
Standard domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping times vary by destination but generally take 7-14 business days.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags attached. To initiate a return or exchange, please visit our online Return Center and enter your order number and email address.
How do I find the right size for me?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure the perfect fit.
What payment methods do you accept?
NISHORAMA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment options through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize natural fibers and work exclusively with certified manufacturers who adhere to fair labor practices and environmental standards.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.